As a food company, managing food safety is critical to protecting the health of individuals and society. According to the World Health Organization (WHO), approximately 600 million people worldwide become ill and 420,000 people die each year from consuming contaminated food. Food safety issues threat public health and well-being, and damage global economic activity. For businesses, they can also negatively impact brand reputation and profits through product recalls and consumer boycotts. In order to provide safer food to our customers, establishing a food safety management system and processes is essential. To achieve this, CJ CheilJedang aims to prevent and manage potential quality issues throughout the entire value chain through our CJ quality philosophy and CJ Global QMS.
Food and Product Safety
CJ CheilJedang is committed to providing safe food and products based on its quality philosophy and five quality principles. We prioritize the safety of our customers and provide safe food through the CJ Quality Management System (CJ QMS). To this end, the Food Business has dedicated quality and food safety organizations in the four global regions, countries, and sites. The Manufacturing HQ assumes overall responsibility for global quality and food safety and reports to the CTO. We prevent and manage safety and quality issues throughout the value chain, from R&D to production to sales.
Advancement of the CJ Global QMS
CJ CheilJedang actively prevents quality issues across the value chain, ranging from R&D to production and sales, to ensure safety. In particular, we have established its own global quality and safety process, which adopts stricter standards than those required by the HACCP or GFSI systems, and is disseminating the system throughout its global sites, including Korea. Since 2022, amid the expansion of our global presence, we've focused on CJ GLOBAL QMS Framework process advancement and localization to provide the safest food in the world.
Global Food Safety Initiative (GFSI) Certification
CJ CheilJedang continuously pursues GFSI certification for its global sites in order to provide safer food. As of 2022, CJ CheilJedang Food Business has certification for 46 sites around the world, including sites in Korea (including subsidiaries), the United States, and China. In addition, few sites have adapted to region- specific GFSI standards in consideration of global diversity. In the BIO and FNT Businesses, all food ingredient manufacturing sites are GFSI certified. We have expanded the scope of disclosure compared to 2022 to disclose the status of GFSI certification in the global sites of the Food, BIO, and FNT Businesses, and we plan to have our new sites to obtain GFSI certification.
Quality and Safety Risk Management
Regular employee training for safe product and service delivery
Quality and Safety Academy
To nurture quality and safety experts and provide high-quality products and services, CJ CheilJedang provides regular quality and safety training for its employees. The Quality and Safety Academy has eight competency areas and its own competency grading system. The academy provides well-organized training curricula for each competency area and coaching by leading experts with Excellence qualification.
Proactive monitoring of product and service safety
Operation of CJ Early Warning System(EWS)
CJ CheilJedang operates a continuous preventive control system that monitors food-related laws and regulations, quality and safety issues, and hazardous substance information both at home and abroad to identify and respond to potential risks in a timely manner. In particular, we issue EWS Alarm Documents to encourage relevant teams to take joint action to prevent risks and work to prevent the recurrence of risks through follow-up standardization and execution checks.
Creating Shared Value
Supporting Small to Medium-sized Food Manufacturers with Quality Safety Management
As an effort to support the quality safety of small to medium-sized food manufacturers, CJ CheilJedang established a public corporation, Mutual Cooperation Foundation for Food Safety, to carry out quality safety support projects. Through this project, selected companies can receive the on-site diagnosis and improvement consultations four times a year with quality assurance guidance, take 14 on and offline training sessions on food safety at no cost, and reduce costs needed for quality analysis or equipment checks/repairs using the support funds. As of 2021, CJ CheilJedang has supported a total of 176 companies for quality safety. And as of April 2022, 24 small to medium-sized food Ceremony for the Quality Safety Support Project manufacturers were selected and a total of 200 small to medium-sized food manufacturers received free support.
Ceremony for the Quality Safety Support Project